I’m Brett, the locksmith behind Moorlands Locksmiths
Hi, I’m Brett, the owner of Moorlands Locksmiths. I started the business in 2023 after working for a well-known locksmith franchise.
“When you ring, you get me. Not a call centre, not a subcontractor.”Brett Garner, Forsbrook
June 2025Basic DBS checked
£2mPublic liability
2024Trained
12 monthsGuarantee
I’m based in Forsbrook, and my work is mainly in people’s homes: changing locks, sorting out doors that won’t lock or open, and helping when someone has lost or broken a key.
Why I started Moorlands Locksmiths
That experience showed me an opportunity to offer a more personal service: a local locksmith customers could speak to directly, without going through a call centre.
I also saw how frustrating unclear pricing could be, especially when someone was quoted one figure and then faced unexpected extras. I wanted to give my customers confidence about the work and what it would cost.
At Moorlands Locksmiths, I explain what’s needed and agree the price before starting. Whether you’re locked out or arranging a repair, you deserve straightforward advice, reliable workmanship and an honest service.
I’m proud to serve Stoke-on-Trent and the Staffordshire Moorlands. I believe a good reputation is earned one job at a time, by turning up, keeping your word and treating people fairly.
A door problem, explained plainly
You don’t need to know the name of the broken part before you call. Tell me what the key or handle does and whether the door opens. I’ll assess the problem, explain the recommended work and agree the cost before I start.
I also work with residential landlords, estate agents and property maintenance companies, including lock changes between tenants and lost-key jobs. The same approach applies: understand the problem and be clear about the work.
My training
In 2024 I completed these courses:
5 Day City & Guilds / NCFE Specialist Locksmith Course — MPL Locksmith Training, Wakefield.
2 Day uPVC Repair / Tilt and Turn Course — MPL Locksmith Training, Wakefield.
2 Day Non-Destructive Entry & uPVC Course — Keytek Locksmith Academy, Poole.
I continue building my knowledge through the work and further learning. My work carries a 12-month guarantee covering parts and labour.
Part of the local community
I support Blythe Bridge Cricket Club and Porthill Lads Football Club. Forsbrook is my base, and I travel to customers across Stoke-on-Trent and the Staffordshire Moorlands. See the areas I cover.
I’m a mobile locksmith, not a walk-in key-cutting shop. I cut replacement keys in my workshop when needed as part of a locksmith job.
What you can expect on price
There is no call-out fee or additional night, weekend or bank-holiday rate. I assess repairs and agree the scope and total before starting. A quick, small fix and a job needing replacement parts are priced according to what is involved.
My website was built by MyDiro Digital, a web studio here in Staffordshire. How my website was built.
I’ve helped hundreds of people across Stoke-on-Trent and Staffordshire, from broken door handles to lost keys. Day or night, you become my priority until you’re sorted, with no call-out fee and honest prices agreed before I start.
We contacted Bret based on previous reviews and wanting a local independent locksmith and pleased that we did! It turns out our mechanism on our front door had failed and was stuck shut (luckily we had a back door key!) Bret diagnosed the problem, ordered the part and returned the next day to install. Super communication throughout and happy with what he charged. Highly recommend.
Great service! I rang Bret to give me a quote on a lock that my key kept getting stuck in, he said he would be about an hour he kept me up to date with a message saying 30 minutes away within the hour he was here. Brett had a look at my front door locking mechanism, to cut a long story short he said that I was putting the key in the wrong position to open the door that’s why my key kept getting stuck in the lock…….I felt such an idiot felt as if I had wasted his time , but what a genuine professional guy Brett is offering his quick assistance, you rarely come across that honesty these days. No hesitation recommending Bret to anyone, first class tradesman Thankyou.
If ever you have any issues with your door or locks at home, Brett is your man for the job.
Honest , reliable and trustworthy and he completed a top top job. The door has never opened or closed so well.
I had a secondary issue with the door that the frame was slightly out and causing more pressure on the opening and close (seal) and Brett was able to fix and resolve with great knowledge and confidence.
Would definitely recommend to anyone.
Thanks Brett for your great work.
Lovely friendly cost effective service, came out quickly and fixed mechanism of a Brocken lock I was told had to be angle grinded off. Iced , adjusted and lubricated so won’t happen again. Truly recommend
Fast, professional and friendly service. Front door gearing replaced the same day (just a few hours after the initial call) and reasonably priced. I highly recommend this locksmith.
Life saver came out a few days before Christmas to get in back in my house, changed lock re aligned the door, pleasant quick would definitely recommend