I cover Newcastle-under-Lyme from my base in Forsbrook. I’m Brett at Moorlands Locksmiths, helping with domestic lockouts, lock changes and door repairs.
Stuck in Newcastle-under-Lyme?
No problem. Newcastle-under-Lyme is about 14 miles from my base in Forsbrook, roughly a 26-minute drive. Ring or WhatsApp me and I’ll give you an honest arrival time when we speak.
£0Call-out fee
Locked out? £65 to get you in, any hour.Fixed price, nothing added at the door. If a lock needs replacing, I tell you the price before I fit anything.
Basic DBS checked June 2025£2m public liability12-month guaranteeTrained 2024 MPL & KeytekNo call-out fee
Recent jobs in Newcastle-under-Lyme
Real jobs from my records: what was wrong, and what I did about it. Every job is checked first, and the price agreed before I start.
Recent job
Full mechanism replacement
What I found. There was damage to the locking strip beyond the central gearbox. A gearbox-only repair would have left faults elsewhere in the mechanism.
The result. The door closed and locked smoothly, and the customer tested it before I finished.
What I found. The existing fitting and the door were in good condition, so a BS3621 mortice lock could go in like for like, without replacing the door or major alterations.
The result. A working lock to the specified standard, and the homeowner knew exactly which product had been fitted.
Tell me whether the door opens, what the key or handle does and where you are. I’ll assess the job and agree the cost before starting.
Replacing a lock without replacing everything
If the door works normally and you need fresh keys, a standard ERA euro-cylinder change is usually £80–£110, including supplied keys and fitting. If the handle spins or the door won’t lock, the cylinder may not be the faulty part.
I can discuss gearbox repairs and full mechanism replacements. Those jobs usually cost £150–£180 and £180–£250 respectively, supplied and fitted, including opening a door that is initially stuck shut.
Arranging residential property work
If you’re organising a repair for a relative or a residential letting, tell me who can provide access and authorise the work. Planned-visit requests are confirmed directly; they don’t reserve an appointment automatically.
For a lockout or a home you cannot secure, ring instead. There is no call-out fee or higher out-of-hours rate. My work has a 12-month guarantee covering parts and labour.
I’ve helped hundreds of people across Stoke-on-Trent and Staffordshire, from broken door handles to lost keys. Day or night, you become my priority until you’re sorted, with no call-out fee and honest prices agreed before I start.
We contacted Bret based on previous reviews and wanting a local independent locksmith and pleased that we did! It turns out our mechanism on our front door had failed and was stuck shut (luckily we had a back door key!) Bret diagnosed the problem, ordered the part and returned the next day to install. Super communication throughout and happy with what he charged. Highly recommend.
Great service! I rang Bret to give me a quote on a lock that my key kept getting stuck in, he said he would be about an hour he kept me up to date with a message saying 30 minutes away within the hour he was here. Brett had a look at my front door locking mechanism, to cut a long story short he said that I was putting the key in the wrong position to open the door that’s why my key kept getting stuck in the lock…….I felt such an idiot felt as if I had wasted his time , but what a genuine professional guy Brett is offering his quick assistance, you rarely come across that honesty these days. No hesitation recommending Bret to anyone, first class tradesman Thankyou.
If ever you have any issues with your door or locks at home, Brett is your man for the job.
Honest , reliable and trustworthy and he completed a top top job. The door has never opened or closed so well.
I had a secondary issue with the door that the frame was slightly out and causing more pressure on the opening and close (seal) and Brett was able to fix and resolve with great knowledge and confidence.
Would definitely recommend to anyone.
Thanks Brett for your great work.
Lovely friendly cost effective service, came out quickly and fixed mechanism of a Brocken lock I was told had to be angle grinded off. Iced , adjusted and lubricated so won’t happen again. Truly recommend
Fast, professional and friendly service. Front door gearing replaced the same day (just a few hours after the initial call) and reasonably priced. I highly recommend this locksmith.
Life saver came out a few days before Christmas to get in back in my house, changed lock re aligned the door, pleasant quick would definitely recommend